Returns & Exchanges
At Punjab Jewellers, we take pride in our craftsmanship and offer a 7-day return policy for items in their original, unworn condition. We are committed to ensuring your complete satisfaction with every piece of fine jewelry you purchase.
Initiate Request
Contact our customer concierge via email or phone within 7 days of delivery to request a Return Authorization Number.
Secure Packaging
Place the jewelry in its original velvet box and include all authenticity certificates and invoices to ensure a full refund.
Insured Shipping
Ship the package using a trackable and insured courier service to protect your high-value item during transit.
Quality Inspection
Once received, our gemologists will inspect the piece for original condition before processing your refund or exchange within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing